Our 3 Way Guarantee

1. Guarantee of Lowest Price
All merchandise purchased through one of our distributors for $150.00 or more is guaranteed to be at the lowest price. If within 30 days after making a purchase through one of our distributors you find the item advertised in print through a manufacturer’s authorized retailer for less than what you paid and notify us in writing within the 30 day period, we will pay you DOUBLE the difference. Prices submitted for comparison purchases must be on new and currently stocked merchandise in a factory-sealed box, including the manufacturer’s warranty and all original accessories. Prices must include shipping, handling and sales tax. One of a kind, display models, loss leaders, limited availability items, cash only sales, discontinued models, closeouts, returned items and prices obtained through the Internet are not eligible. Guarantee is not applicable to jewelry, watches and “gray market” merchandise for which the regular guarantee or warranty is not valid in the U.S.A.

2. Guarantee Against Damage
Everything purchased through our Shopping Service is guaranteed to arrive safely at your door. However, for your protection all merchandise must be inspected immediately upon receipt. If you discover any flaws or damage due to shipping, call our Customer Service Department for immediate assistance while the shipper is still present. When, after removing the merchandise from its original carton, you find that the merchandise is either defective, damaged or delivered to you in error, simply call our Customer Service Department for immediate assistance. This guarantee is made for purchases up to $5,000.00

3. Guarantee of Your Payment
Each credit card payment or deposit you make to one of our distributors is guaranteed up to $5,000.00. This means that when you use your credit card to purchase merchandise* from one of our distributors, and you don’t receive your order, just notify our Customer Service Department within 30 days of the charge appearing on your credit card statement. We guarantee that you will receive a full credit for the amount billed. *Merchandise must be stock order. Guarantee does not apply to furniture or non-stocked merchandise that must be custom ordered.

IEA Consumer Protection Service
Providing you with guaranteed discounts on brand name products and essential services is just the beginning. As an added benefit for our members, we created our own Consumer Protection Service able to respond effectively to your questions and complaints. Our trained service representatives acting on your behalf step in immediately to help resolve problems. Regardless of the size or nature of your problem, you can rely on action from us. Our members consistently rank among America’s most satisfied consumers because we work hard to provide you with the best possible prices and the best possible service. In the unlikely event that you encounter a problem with any product you purchase through our shopping service, simply call our Consumer Protection Service toll free at 1-877-322-5235 to put the power of group membership to work for you.